To enhance our service delivery and to offer you a better service experience, we kindly entreat you to familiarize yourself with the following terms and conditions subject to but not limited to our shipping services. Please do not hesitate to seek further clarification if needed. Happy Shipping with us!
- Container Loading- Every other week (within 10-14 days).
- Our base (advertised) rate applies to normal/light cargo 1 cbm and above and includes door step delivery for those in Accra and regional delivery for those outside Accra.
- High valued products, machinery, equipment and goods with special components such as battery, liquid, gas, powder etc…+$80/cbm. Kindly co sult has if you are shipping goods with any of these special component.
- Baby diapers, TV, products packaged in bales, etc…+$80/cbm
- Heavy items 1 CBM= 500kg +$60/machinery as forklift fee for loading and unloading.
- Packages below 1cbm generally are charged at a higher rate. Always check the rate for small packages before you proceed.
- Minimum charge policy- any package 0.05 cbm and below $15. However you can request for consolidation(repacking) at a fee. Starting from 90rmb. Actual fee depends on the quantity of packages being repacked. Please communicate to us if you will need consolidation.
- Estimated arrival time- 45-55days (all things being equal)
- Customs clearance- 7-14 days (all things being equal)
- Full payment of sea shipping fees within 30 days of issuance of invoice OR latest by a week to arrival of container at the port. Please note that you forfeit door step delivery when you fail to pay by the stipulated time.
By sending goods to our warehouse to be shipped, you indicate your acceptance of and consent to the terms and conditions of our service. Please do not hesitate to seek clarification when in doubt.